Each flat has a video entryphone – when someone rings from the front door you press AND RELEASE the “key” button and tell the visitor to push the door. None of the other buttons on your phone do anything!
There is NO “Tradesman” facility on the outside keypad.
Please do not open the entrance door to strangers. Allowing unauthorized access invalidates our insurance and may risk the safety of, or result in nuisance to, other residents.
The hook behind the door is only to be used when you are moving something heavy through the doorway so as to prevent damage to the door or walls. Release the hook after each use!